Full-time
Bedford, NS, Halifax, NS (HRM)
Posted 1 week ago
The Salon Leader’s role is to drive sales by improving engagement with merchandise and providing outstanding customer service and communication. The Salon Leader will support the franchise owner in ensuring all processes and service standards are followed at all times. The ideal candidate loves to have fun at work, is motivated to achieve big goals, is a great communicator, likes developing people and enjoys a fast-paced environment.
Qualifications and Requirements
- Flexible full time hours.
- Ability to drive amazing customer experiences and results through team development.
- Retail experience an asset.
- Effective time management, problem solving and communication skills.
- Strong interest in beauty and fashion.
- Computer savvy – email, Excel.
Duties and responsibilities include:
- Supervise and guide staff to ensure salon compliance standards.
- Coach hairstylists and estheticians on a variety of performance metrics.
- Drive service, retail sales, and the client experience.
- Track and analyze sales reports.
- Oversee in-store promotional events and displays.
- Resolve customer complaints and provide solutions.
- General salon operations such as booking appointments, inventory, cleaning, etc.
Why The Head Shoppe?
At the Head Shoppe, we have a great respect for the importance of growing people and developing leaders. We have an internal education department that continuously provides advanced education for associates in all areas of our business. The Head Shoppe is a locally owned and operated brand in Atlantic Canada with both corporate and franchise locations. We value service to others, passion, accountability, and innovation, and strive to create an inclusive environment where our clients and employees feel valued and appreciated.
We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.